The bit you skim past, written so you don't have to.

1. Who we are

"Nerdster Design" is a trading name of Nerdster Ltd, a company registered in England & Wales. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. UK VAT registration number: GB 144 0135 56. References to "we", "us" and "our" in these terms mean Nerdster Ltd. References to "you" and "your" mean the client engaging us.

2. What we do for you

Each engagement is defined by a Statement of Work, proposal, or written brief that we both agree to (by email is fine). It will cover the scope, the deliverables, the timeline and the price. Anything outside that scope is a change request — see clause 5.

3. How we get paid

• Project work: 50% upon engagement, 50% on delivery, unless we agree otherwise in the SOW. Larger projects can be staged.
• Retainers and ad management: billed monthly in advance.
• Currency: GBP. VAT charged at the prevailing UK rate where applicable.
• Payment terms: 14 days from invoice date.
• Late payment: we reserve the right to charge statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
• Third-party costs: stock, fonts, ad spend, hosting passed through at cost — we'll always flag these in advance.

4. How we work together

• You'll give us a single point of contact who can sign things off.
• You'll provide the assets, content and approvals we need, on time. If you don't, the timeline moves.
• We'll keep you in the loop with regular check-ins — daily, weekly, or on demand depending on the work.
• We'll respond to messages within one working day, Monday to Friday, UK business hours. Out-of-hours emergencies are best-effort.

5. Change requests

Briefs evolve. If you ask for something outside the agreed scope, we'll tell you what it costs and how it changes the timeline before doing the work. Nothing extra gets billed without your written sign-off (email is fine).

6. Revisions

Each design phase includes two structured rounds of revisions plus minor tweaks. Beyond that, additional revisions are billed at our standard hourly rate, agreed in writing first. We've found unlimited revisions usually mean unlimited indecision — being deliberate is in everyone's interest.

7. Intellectual property

• What you own: on full payment of all fees, you own the final deliverables outright — including the source files (Figma, code, raw assets). No proprietary lock-in.
• What we keep: we retain ownership of any pre-existing tools, components, libraries or "know-how" we've built before or alongside your project. You get a perpetual royalty-free licence to use them as embedded in your deliverables.
• Third-party licences: some assets (fonts, plugins, stock) come with their own licence terms. We'll flag these and they apply directly between you and the licensor.
• Showcase rights: we keep the right to feature the work in our portfolio, on this website, and in case studies — unless we've agreed otherwise in writing.

8. Confidentiality

Anything you share with us that's clearly confidential, we treat as confidential — full stop. We'll sign your NDA if you have one. Otherwise we apply the same standard to your business that we'd want applied to ours.

9. Hosting, domains and accounts

Where we set up hosting, domain registration, ad accounts or analytics on your behalf, those accounts are yours — registered in your name and handed over with full admin access. We have admin rights only for the duration of the engagement.

10. Liability

Two principles: we stand behind our work, and we don't sign blank cheques. To put that in proper terms:

• Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited by English law.
• Subject to that, our total aggregate liability under or in connection with any engagement is limited to the total fees actually paid by you for that engagement in the 12 months preceding the event giving rise to the claim.
• We are not liable for indirect, consequential or special losses, loss of profit, loss of revenue, loss of goodwill, loss of anticipated savings, loss of data, or business interruption.

11. Cancellation and termination

• Either side may terminate a project for material breach if the other side fails to remedy the breach within 14 days of written notice.
• If you cancel a project mid-flight, you pay for the work completed up to the cancellation date, plus a fair charge for work in progress.
• Retainers and ad-management contracts can be terminated by either side on 30 days' written notice.

12. Force majeure

Neither side is liable for delay or failure caused by events outside reasonable control (extreme weather, infrastructure failures, government action, the obvious 2020 example). We'll keep you informed and pick up where we left off as soon as we can.

13. Data protection

Where we process personal data on your behalf as part of a project (for example, customer data inside a system we're building), we act as your processor. The standard data-processing terms in our SOW apply. Our own handling of your data is described in our privacy notice.

14. Changes to these terms

We may update these default terms from time to time. The version that applies to your engagement is the one in force when you accept our proposal. Material changes after that point only apply with your agreement.

15. Governing law

These terms and any non-contractual obligations arising out of them are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction over any disputes.

Anything that doesn't read clearly, or doesn't fit your specific situation? Tell us. We'd rather have the conversation upfront than discover the misalignment six weeks in.